Care & service

Talk to the people who make it.

Auvi Jewels is Vijay and Rita Patel, working from Dallas, Texas. Write about a piece, a custom idea or an order you have already placed — by email, by phone or WhatsApp, or as a DM on Instagram.

Want an answer now? The concierge understands plain language — "oval, under $2,000, for daily wear" — and answers instantly.

Write directly

sales@auvijewels.com

Or reach us on +1 945-444-1173 — the same number answers on WhatsApp. Instagram DMs to @auvijewels reach us too: every post there says DM for info, and that DM is answered by us.

We work out of McKinney, in the Dallas area — our registered address is AAR GLOBAL LLC, 7701 Chief Spotted Tail Dr, McKinney, Texas 75070. There is no walk-in showroom and no counter hours to quote: viewings are arranged personally, and we will tell you when we are around as soon as you get in touch.

Writing about an order already placed? Include the order number. If the piece is IGI certified, keep its report to hand.

Or send it from here