Care & service
What we keep, and where.
Plain language, not boilerplate: what stays in your own browser, what an order genuinely needs, who else has to see part of it to get a piece to your door, how long we hold it, and how to have your details corrected or deleted.
Last updated August 2026
The short version
Looking around costs you nothing: your bag, your saved pieces and your ring size are written to your own browser, not to us. Buying is a different exchange. An order needs a name, a way to reach you and an address to deliver to, and a handful of companies each see the part of it they need — to run the store, take the payment, send the receipt and carry the parcel. Every one of them is named below by the job it does, along with how long an order record survives and how to ask us for your details back.
Auvi Jewels is a family business run by Vijay and Rita Patel, so there is no data department here and nothing on this site is designed to profile you. That is a reason to write the policy in ordinary sentences — not a reason to leave anything out.
What stays in your browser
These entries live in your browser's local storage, on your device:
auvi:bag The pieces in your bag, with their quantities.
auvi:bag-extras The 3D configuration and ring size chosen for each bag line.
auvi:promo A promotion code you entered, so it survives a reload.
auvi:wishlist The pieces you have saved with the heart.
auvi:ring-size Your preferred ring size, if you saved one.
auvi:seen-products The pieces you looked at recently, for the "recently viewed" row.
cart_id The id of your cart on the platform that runs our store, so a reload finds it again.
A few more entries live in session storage and disappear when you close the tab: the shop page and the last piece you looked at (so the bag can send you back), a note that a newer build of the site is available, and anything typed into the preview checkout. Signing in adds one cookie, set by our store platform and marked httpOnly — this site's own scripts cannot read it.
What an order needs
To take an order we ask for the things a parcel cannot move without: your name, an email address or phone number so we can reach you about it, and the delivery address. If you create an account, those details and the orders attached to them stay with it so you are not retyping an address every time. Commissions usually add whatever you send us in the conversation — a finger size, a photograph of a ring you already own, the written specification we agree before anything is made.
Card details are the exception. They are entered with the company that processes the payment and are handled by them; what comes back to the order is confirmation that it was paid. Your full card number never reaches Auvi and is not stored on this site.
Who else sees part of it
No shop runs alone. Five kinds of company sit behind this one, and each sees only the part of an order its job needs:
- The commerce platform that runs this store. It holds the catalogue, your cart, your account if you make one, and the order record itself.
- A payment processor. It takes the card details and the amount, and tells us whether the charge went through. The card number is entered with them, not with us.
- An email provider. It sends the mail an order generates — the confirmation, the dispatch note, a password reset.
- The carrier. It gets your name, delivery address and a phone number, because a parcel cannot be delivered without them.
- The company that hosts the site. It keeps ordinary server logs, including IP addresses, to serve pages and block abuse.
We do not hand any of them your details for anything beyond the job described. Where the law requires a disclosure — a court order, a tax authority — we comply, and we tell you about it where we are allowed to.
Measurement and advertising
As this build is published, the site loads no analytics script, no tracking pixel and no advertising tag of its own: nothing here counts you across pages or follows you to another site. Treat that as a description of today rather than a vow for all time — a shop that cannot see which pieces people open is a shop working blind, and measurement, email marketing and advertising on the platforms Auvi already sells through are all things this business expects to switch on.
When one of them goes live it gets named here, in this section, with what it collects. If that matters to you, this is the paragraph worth re-reading — and the rights below apply to it the day it appears.
What we don't do
- We do not sell or rent your personal information to anyone.
- We never see or store your full card number.
- We do not ask for a field we do not need: if it is not required to answer you or to ship your order, it is not on the form.
- This shop is not aimed at children, and we do not knowingly collect anything from them.
How long we keep it
What sits in your browser stays until you clear it, and the session entries are gone when the tab closes. An order is different: it is a receipt as much as a memory, and a business has to keep its books, so order and payment records are held for as long as tax and accounting rules require. That means there are records we cannot delete on request while that clock is running, and we would rather say so than promise otherwise. Account details, saved addresses and marketing contacts are not in that category — ask and they go.
Clearing what is on your device
Signing out on the account page ends your session and leaves your bag and saved pieces where they are. To remove what is held on your device, clear this site's data in your browser settings — the entries listed above are all there is. That clears the device only; anything held with the store platform is covered by the rights below.
Your rights, and how to use them
Auvi sells from Dallas, so the Texas Data Privacy and Security Act is the frame we work to, and we apply it to everyone who writes to us rather than checking where you live first. You can ask us to tell you what personal information we hold about you and give you a copy of it; to correct anything that is wrong; to delete it, apart from the records described above that we are required to keep; and to stop using it for marketing or targeted advertising. If we ever refuse one of those, you can tell us you disagree and we have to look at it again.
Email sales@auvijewels.com and say which of those you want. Writing from the address on your order is the simplest way for us to be sure it is really you; if you cannot, we may ask you something only the buyer would know before we act. Wherever you live, your own state or country may give you more than Texas does — name the right you are using and we will work to it.
Who you are dealing with
The data controller for this site is AAR GLOBAL LLC, doing business as Auvi Jewels — the family company of Vijay and Rita Patel, operating from Dallas, Texas, and reached at sales@auvijewels.com or +1 945-444-1173. Privacy questions come to the same address as everything else and one of us answers — there is no department to be routed through.
If this policy changes in a way that matters, the date at the top of the page changes with it. Questions about any of it? Reach us through the contact page.